Privacy policy
Last updated: August 30, 2026
At Marv ("Marv", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit, browse, or make a purchase from marvclothing.com (the "Site") or otherwise communicate with us.
By using our Site, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with our Site and services.
Information you provide directly
When you place an order, create an account, contact us, or otherwise interact with our Site, we may collect:
Full name
Email address
Phone number
Shipping address
Billing address
Order and purchase information
Payment or payment confirmation information
Customer support messages and other information you choose to provide
Account information, where applicable
Product preferences, cart information, and wishlist information, where applicable
For cash on delivery orders, we may collect the information necessary to process and deliver your order and confirm payment upon delivery.
Information collected automatically
When you visit our Site, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies, including:
IP address
Browser type
Device type and operating system
Pages viewed
Products viewed
Referring pages or websites
Time spent on the Site
Shopping and browsing activity
Other information about how you interact with our Site
2. How We Use Your Information
We may use your information to:
Process, confirm, and fulfill your orders
Arrange shipping and delivery
Process payments and payment confirmations
Communicate with you about your orders
Provide customer support
Respond to questions and requests
Manage your account, where applicable
Improve our products, website, and customer experience
Understand how customers use our Site
Detect and prevent fraud, unauthorized activity, and security issues
Send promotional communications where you have opted in or where otherwise permitted by applicable law
Comply with legal and regulatory requirements
Protect our business, customers, and legal rights
We do not sell your personal information for money.
3. Cookies and Similar Technologies
Like many online stores, Marv uses cookies and similar technologies to operate and improve our Site.
Cookies may help us:
Remember items in your cart
Remember preferences
Maintain your shopping session
Understand how visitors use our Site
Improve website functionality
Measure website performance
Support marketing and advertising activities, where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.
4. Third-Party Service Providers
Marv uses third-party service providers to operate its online store and provide products and services to customers.
These may include:
Shopify and related Shopify services
Payment processors and payment service providers
Cash-on-delivery and payment verification services
Shipping and logistics providers
Fulfillment partners
Website analytics providers
Marketing and advertising platforms
Customer support and communication services
These providers may receive information necessary to perform their services, such as your name, contact information, shipping address, order details, and payment-related information.
We expect our service providers to handle personal information appropriately and only use it for the purposes for which it is provided.
5. Payment Information
When you make a payment through our available payment methods, your payment may be processed by a third-party payment provider.
Marv does not intend to store complete payment card information on its own systems.
Depending on the payment method you select, payment-related information may be processed by the relevant payment provider, such as a bank, digital wallet, payment gateway, or other authorized payment service.
For cash on delivery orders, payment is collected when your order is delivered.
6. Order Fulfillment and Shipping
To fulfill and deliver your order, we may share necessary information with our fulfillment and delivery partners.
This information may include:
Customer name
Phone number
Shipping address
Order details
Delivery instructions, where applicable
This information is shared only to the extent reasonably necessary to manufacture, fulfill, ship, and deliver your order.
7. Marketing and Promotional Communications
If you subscribe to our newsletter or otherwise provide consent to receive promotional communications, we may use your contact information to send you:
New product announcements
Promotions and discounts
Product updates
Offers and campaigns
Other Marv-related marketing communications
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.
We may still contact you with non-promotional communications relating to orders, payments, deliveries, returns, or customer support.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information online is completely secure. Therefore, we cannot guarantee absolute security of your information.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Fulfilling orders
Providing customer support
Maintaining business and transaction records
Preventing fraud
Resolving disputes
Complying with legal, tax, accounting, or regulatory obligations
Enforcing our agreements and policies
When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal requirements.
10. Your Privacy Rights
Depending on applicable law and your circumstances, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to applicable legal obligations
Withdraw consent where processing is based on consent
Opt out of promotional communications
Ask questions about how your information is collected and used
To exercise any applicable rights, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
11. Third-Party Websites and Links
Our Site may contain links to websites, social media platforms, payment services, or other third-party websites.
If you follow a link to a third-party website, that website's own privacy policy and terms will apply. Marv is not responsible for the privacy practices, security, content, or policies of third-party websites that we do not control.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
12. Children's Privacy
Our Site is intended for general audiences and is not specifically directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.
14. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise an applicable privacy right, please contact us:
MarvLahore, Pakistan
Email: support@marv-store.com
Website: marvclothing.com